FAQ

Kokaa Naturals products are formulated keeping different skin concerns in mind. Please check the product details, ingredients, and usage instructions to choose the right skincare product for your needs.

2. What is Niacinamide and what does it do for skin?

Niacinamide (Vitamin B3) is a skincare ingredient known for supporting the skin barrier, helping improve uneven skin tone, and managing excess oil for healthier-looking skin.

3. What is Alpha Arbutin and is it good for pigmentation?

Alpha Arbutin is a plant-derived skin-brightening ingredient that helps improve the appearance of dark spots and uneven skin tone.

4. Why is Bitter Gourd Extract used in skincare?

Bitter Gourd Extract (Karela Extract) is a nature-inspired ingredient known for its antioxidant properties and helps support nourished, healthy-looking skin.

5. What is Licorice Root in skincare?

Licorice Root (Mulethi) is a botanical extract known for its soothing and skin-brightening properties.

6. How should I use a Niacinamide serum?

Apply a few drops of serum on clean skin, followed by moisturizer and sunscreen during the daytime routine for best results.

7. Should I apply serum before or after moisturizer?

Generally, serum is applied after cleansing and before moisturizer to allow the active ingredients to work effectively.

8. Is sunscreen SPF 50 important in a daily skincare routine?

Yes, sunscreen is an important step in a daily skincare routine as it helps protect skin from sun exposure.

9. Are Kokaa Naturals products cruelty-free?

Yes, Kokaa Naturals follows ethical practices while creating skincare products.

10. How can I track my Kokaa Naturals order?

Once your order is shipped, tracking details will be shared. You can also track your order through the Track My Order page.

11. How long does delivery take?

Delivery time may vary depending on your location. Once your order is shipped, tracking details will be provided.

12. What is the return and refund policy?

For return and refund information, please check our Return & Refund Policy.